Mid Devon is Now Active
A new leisure journey has begun in Mid Devon with the launch of Active Mid Devon.
The shift from Mid Devon Leisure to join the nationally recognised “active” branding, used by many oth er organisations, represents the council’s wish to provide more than just leisure facilities, with a move towards encouraging healthy lifestyles through physical activity, health checks and socialising.
While already boasting more than 6000 members, running more than 100 classes each week, and attracting tens of thousands of swimmers to its pools every month, the leisure staff are already busy supporting customers with their fitness goals. But they do much more and staff at all three sites, in Cullompton, Tiverton and Crediton also undertake customer health checks, work with GPs on health referral schemes and encourage clubs to meet and socialise on site.
Now a new look will encompass this and shows our customers that we offer much more than sports halls to hire and swimming sessions to attend.
As part of Active Mid Devon we have, today, launched a new booking system for customers which gives them greater control over their bookings and account. The booking system will allow customers to manage their classes, view live schedules, pay fees and set up reminders.
Existing members will have to login and activate their accounts on the new system to access classes and bookings. It takes just a few minutes and is free to register.
Customers will notice a number of other changes, with the launch of a new app coming soon, but we want to assure our members and casual users that their classes will remain the same and they do not need to amend any direct debits.
Andy Mackie, Operations Manager for Leisure, said: “These changes are about embarking on a new leisure journey that encompasses fitness, mental wellness and social connections. For many years our leisure centres have offered much more than classes and gyms and now we are recognising this with a new vision and approach. This is about offering our customers more of what they want, and an easier way to take part, whether you are a casual swim user or take part in multiple classes a week. Customers will now have greater control over their bookings, can check course progress and manage their accounts.”
The new booking system, which in the first instance is available to members only, is now live.
Non members will be able to view classes online and register, but until our payment system is integrated, which will take place in the coming days, will not be able to book a class or activity online.
For more information visit www.activemiddevon.com