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Posted On: 29-06-2023
Posted In: Community

After months of development, Mid Devon Leisure is thrilled to launch its state-of-the-art Leisure Hub.

The platform is set to transform the way members and casual users interact with leisure facilities, providing them with a personalised area to manage their bookings seamlessly. With the new Leisure Hub, making, checking, and cancelling bookings has never been easier.

The user-friendly interface allows individuals to navigate through the booking system, ensuring a hassle-free experience. One of the standout features is the advanced filtering system, enabling users to quickly and effortlessly find the classes and activities that interest them and make bookings in just a few clicks.

In addition to streamlining the booking process, the Leisure Hub enables customers to easily update their personal information, ensuring accuracy and relevance at all times.

The response to the new platform has been overwhelmingly positive, with more than 500 members signing up within the first two weeks of its launch. This enthusiastic reception reaffirms Mid Devon Leisure’s commitment to providing exceptional services and meeting the evolving needs of the community.

Pam G, a class goer for many years, said:

“You have done a great job on the hub. It is brilliant, so easy, I have even been able to correct my postcode myself and booking is really simple. I really like it.”

For the first time ever, casual users can now conveniently book and pay for classes, courts, and more directly through the Mid Devon Leisure website or mobile app. This feature eliminates the need for customers to call the leisure centres for bookings, saving them valuable time and granting greater flexibility in choosing when to secure their desired activities.

The Leisure Hub goes beyond enhancing the experience for existing members; it also introduces a convenient online joining option for new members. By joining online, individuals can take advantage of booking a gym start session with one of Mid Devon Leisure’s highly qualified fitness consultants through the hub.

Councillor David Wulff, Cabinet Member for Community and Leisure, said:

“Delivering an exceptional customer experience is at the core of our mission at Mid Devon Leisure. Our leisure facilities provide a wide range of options for customers and the wider community, including courts, pitches, classes, pools and more. We’re thrilled to provide a new digital platform to make these excellent services more accessible and to further enhance our customer experience.”

Visit the Mid Devon Leisure website or download the Mid Devon Leisure mobile app to explore the new Leisure Hub.