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Revenues & Benefits Telephone Opening Times

From Monday 2 December 2024, the telephone lines for the Council Tax, Benefits, and Business Rate section will be closed from 1pm. To speak to an officer, you will need to call between 8:30am to 1pm, Monday to Friday.

Outside of these hours, please refer to the website where you can access your account online, or email revenues@middevon.gov.uk or benefits@middevon.gov.uk with your enquiry.

Winter Fuel Payment

Check if you can claim Winter Fuel Payment here. The form to claim a Winter Fuel Payment for winter 2024 to 2025 will be available at a later date. You can claim for winter 2024 to 2025 from 16 September 2024.

Residents' Financial Support

The Council offers a number of resources to support residents in many aspects of their financial journey. There are a number of ways we can help and support you if you are in need.

Benefits

Stay updated, stay informed about Benefits!

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Universal Credit

Find about Universal Credit and how it will replace existing benefits such as Housing Benefit and Council Tax Reduction

View and make changes to your Benefit claim online

Apply for, or view and make changes to your Housing Benefit/Council Tax Reduction using our online portal

Housing Benefit

You could get Housing Benefit to help you pay your rent if you're on a low income

Council Tax Reduction

Find out about reductions to Council Tax including exemptions and discounts

Change of circumstances

Let us know if circumstances have changed for you or anyone else living in your household or if you've moved home

Report benefit fraud

Let us know if you suspect someone is claiming for benefits they're not entitled to