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Get involved in our consultations

At MDH, we will use consultations to listen to you and give you the chance to influence the services we provide.

We will be posting open consultations on this page for you to take part in. We will also list past consultations so that you can see what we have been working on. 

We want to ensure that any decisions we make on housing related policies, reflect the needs of our tenants.


Open consultations

Mid Devon Housing's Safeguarding Policy & Procedure is open for tenant consultation from the 29th November - 31st December 2024. 

Mid Devon Housing's Right to Buy Policy is open for tenant consultation from the 29th November - 31st December 2024. 

Mid Devon Housing's Tenant Involvement Strategy 2025-2030 is open for tenant consultation from the 20th November - 31st January. 

All policy and procedure documents are available to view in the documents section of this page or visit the consultation hub on Let's Talk Mid Devon for more information 

Visit Let's Talk Mid Devon or follow us on Facebook for regular consultation updates @middevonhousing


Have your say and tell us what you think by contacting us…  

Email us: tenantinvolvement@middevon.gov.uk

Phone us: 01884 255255

Find us on Facebook: @MidDevonHousing

We really appreciate you taking the time to read our policies and your feedback.  Any comments are gratefully received.  We will provide feedback on your comments once the consultation has closed.  

 

 

We will hold your contact details name, address, email address and telephone number

This information will be collected by web form, online, email, facebook, twitter, phone, letter or face to face conversations

Information is collected to enable investigation and response to you regarding issues raised in your complaint, to provide feedback to services and individuals if you are making a comment or passing on a compliment

Information will be used for the purposes of investigation and response to you regarding issues raised in your complaint, to provide feedback to services if you are making a comment or passing on a compliment

Personal information will be shared with other services and individuals for investigation of issues, and for passing on feedback

All personal data is retained on a password protected system and all ICT systems are accredited to Public Service Network standards with access restricted to relevant staff. All paper records are stored securely and we have a clear desk policy

We will retain your personal data for 2 years in line with our retention policy and guidelines. Subject access requests for your information can be requested via customer services by telephoning 01884 255255 or emailing customerservices@middevon.gov.uk. You can also visit our website www.middevon.gov.uk and view our data protection guidance page.

 

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