Customer Services
We've changed the ways you can pay
Find out how to make payments at Phoenix House from December 2018, after the changes we're making to save money through self service
Contact details and opening hours
How to reach us online, by phone or visit us in person
Feedback and complaints
We welcome your feedback, whether a complaint, comment or compliment
How to find us
Our main office is based in Tiverton, near junction 27 on the M5 near Exeter and Taunton
Customer care
Our commitment to providing the best customer service we can and to treating everybody fairly
Change of address
Use our online moving home form to tell us of a change of address
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