Neighbourhood Officer
About this job
PERMANENT: FULL TIME 37 HOURS PER WEEK
SALARY: £30,559 TO £33,366
LOCATION: MID DEVON
Do you value development? Are you looking for a new challenge? We have an opportunity for a Neighbourhood Officer to join the team working across Mid Devon based from our Head Office in Tiverton. Our benefits include:
- Competitive rate of pay
- Generous annual leave entitlements
- A flexible benefits scheme including access to discounted shopping (online and high street) and events
- Discounted leisure memberships
- DBS check
- Employee Assistance Programme
- Excellent training and development opportunities leading to nationally recognised qualifications
- Monday to Friday (except following the 8 bank holidays and Christmas)
- Free parking at site
As a Neighbourhood Officer your duties will include but are not limited to:
- Have a commitment to great customer service delivery
- Achieving high levels of tenant satisfaction
- Managing rent accounts on a specified patch in line with our policies and procedures up to and including court action.
- Working alongside external agencies to support tenants to maintain their tenancies.
- Managing tenancy fraud issues
- Maintaining health and safety on our estates
At Mid Devon District Council, Tiverton we value: Pride, People, Performance and Partnerships.
About you:
- Excellent communication and mediation skills are essential
- An ability to solve problems is also important
- You must be able to organise your own workload
- You need experience in housing management or a customer focussed service
- You must have an understanding of landlord and tenant obligations
- You will have a clear customer focus and a flexible approach
- You will have good people skills with a passion for making a difference
To find out more
To find out more about this role please contact Sally Bloomfield on 01884 255255
For full details please read the Job Description and Person Specification - Neighbourhood Officer
The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.
A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.
Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.
How to apply
Please download and complete our Job Application Form and send to Opportunities@middevon.gov.uk. Alternatively, print and send by post to:
People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP
Please remember to quote the following post and vacancy numbers:
| CLOSING DATE: | 17 January 2025 at 5:00pm |
|---|---|
| POST NUMBER: | HS22 |
| VACANCY NUMBER: | 2024185 |
MDDC reserves the right to close this vacancy early. We therefore encourage early applications.
We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.
We're committed to Equality of Opportunity and welcome applications from all sections of the community.
If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.
Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.