Lifeline alarms

A Lifeline alarm provides help at the touch of a button 24 hours a day, 365 days a year. The service provides peace of mind to people who feel at risk in their own homes. It gives people the freedom to live their life independently knowing that they can obtain assistance when they need it.

The technology consists of an alarm unit which works either through an ethernet cable connected to the internet or through cellular network. If the unit uses the cellular network it has access to 2 sim cards installed internally and can access up to 4 networks depending on the strongest signal. The unit comes with a personal pendant that you can either where around your neck or around your wrist. The button on the unit itself or the button on the pendant can be pushed to call for assistance if:

• you have become immobile or incapacitated;
• your security is being threatened or,
• you are suffering from a medical emergency.

The personal pendant is wireless, ensuring that help can be summoned from anywhere around your house or garden.

Calls for assistance are answered by specially trained staff who will immediately contact family members, friends or neighbours nominated by you for help. In the case of a medical emergency, the appropriate emergency service will also be called.

This service is available to anyone living in Mid Devon. We charge a one off installation fee of £40.00 and £80.99 per quarter thereafter. If you would like us to visit you and show you how the lifeline works, please us the contact us form, or alternatively call us on 01884 255255.

We also offer the below items for lifeline users at an additional cost

• Key safes

• Fall detectors